Returns & Exchanges
At Princess Charter Yachts, we want you to feel as elegant as you look; if your luxury resort wear or yachting attire isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. Ensure all original tags remain attached and the garments are in their pristine, original condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Carefully place the items in their original designer packaging, ensuring all protective liners and authenticity tags are intact.
Affix Shipping Label
Download and print your prepaid boutique return label, then securely attach it to the outside of your shipping parcel.
Quality Inspection & Refund
Once our concierge team receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing